Rules

House rules

Dear holiday guests!

Welcome to Jenny´s Apartments, we would like to prepare you an unforgettable stay in our beautiful spa and district town.

In order to make a nice stay possible not only for you, but also for our other guests, we would like to ask you to read our house rules and to heed our wishes.

We have put a lot of effort into the furnishing and hope that you will find everything you need. We have also listed some rules that we hope you will understand. By a proper treatment of the apartment you help us also in the future to offer you and other guest’s satisfactory premises.

1. General

If you miss anything in the facility or if you need help, don't hesitate to contact us with confidence. All things that are in the apartment may and should be used by the guests. Please take care of the entire furnishings and inventory and treat the rented property with care. Please make sure that your fellow travellers also comply with the rental conditions.

2. Kitchen

Please take care of the kitchen equipment and technical devices. Since a dirty kitchen does not please anyone, please put dishes, pots and cutlery in the cupboards only in a clean and dry condition. Please do not place hot pots and other hot objects on the tables or worktop without coasters.

Always use a cutting board as a base for cutting.

Please leave the interior of the oven and microwave in a clean condition. Please dispose of your garbage in the corresponding garbage cans and separate them. Please do not leave any food in the refrigerator or cupboards.

3. Damage and theft

Nobody intentionally damages things, but it can happen to anyone that something breaks. We would be pleased if you informed us about the damage and that we would find it out, not only after your departure at the final cleaning. The tenant is liable for damages, in the amount of the replacement costs. Theft of objects is not accepted by us, we count before each handover the furnishings, should something be missing (including towels, etc.) we reserve the right to make a report. 

4. Ventilation

To prevent the formation of mould, we ask you to ventilate the rooms sufficiently, at least once a day for 5-10 minutes and especially after showering.

5. Duty of care

We ask our guests to treat the rental property with care and to ensure that fellow travellers and relatives also comply with the rental conditions. The entrance door should always be closed and locked with a key when leaving the house. Likewise, all windows must be closed when leaving the apartment in order to avoid possible damage caused by storms or burglary. Water and electricity resources should be used sparingly.

6. Disposal

The waste is separated according to residual waste, glass, paper and packaging with the green dot. The appropriate containers are available on the premises.

7. Pets and smoking

Smoking is not allowed in the apartments or in the hallway. Pets are not allowed! Should we discover after your departure that you smoked or that animals were present in the flat, we reserve the right, in the event of serious contamination, to hire a company to carry out intensive cleaning. The cleaning costs will be charged to you.

8. Cleaning

If you should ever have an accident (extreme dirt, liquids on the floor or work surfaces, etc.), we ask you to eliminate it immediately. We kindly ask you to leave the apartment swept clean on departure and to put all used dinnerware back in the cupboards. Please only use garbage cans and cosmetic bins in the bathroom with garbage bags and dispose them in closed condition in the garbage can. No rubbish, food scraps, harmful liquids or similar items must be thrown into the kitchen sink, toilets, washbasins or shower! Avoid anything that could block the pipes (no hygiene articles in the toilet).

9. Rest periods

For the sake of good neighborship, we ask you to observe public rest periods such as midday, night and Sunday rest. Also, in the holiday flat you should treat your neighbours with respect and behave quietly between 22:00 and 7:00 o'clock. 

10. Internet/WLAN

The use of the Internet with your own WLAN-capable terminal (notebook, PDA, smartphone, etc.) via the WLAN connection is free of charge for the tenant. You use the internet at your own risk, the landlord excludes any liability in connection with the tenant's use of the internet. For the use of Internet access via WLAN, the WLAN usage rules must also be observed. Please understand, however, that we (must) protect ourselves against misuse with a signature on your part.

11. Parking possibilities

Your car can be parked in direct proximity in front of the vacation home, further public parking lots are in the proximity.If a parking space is made available to you, this does not result in a contract of safe custody. The landlord is not liable for any loss of or damage to vehicles parked or manoeuvred on the property and their contents.

12. House right

If repairs are necessary immediately, it may be essential for the landlord to enter the holiday home without the guest's knowledge.

13. Key

Please never give the keys out of your hand. Any loss of the keys must be reported immediately and the guest is liable up to the amount of the replacement costs. 

14 Liability

The landlord is not liable for valuables of the guest(s). 

15. Arrival and departure

The arrival takes place after arrangement between 14.00 and 18.00 o'clock. On the day of departure, we ask our guests to vacate the apartment by 10.00 a.m. at the latest.

At your departure the apartment should look as you found it.

With the booking of the holiday flat we assume that the house rules are considered and respected.

Thank you very much for your attention!

We wish you a pleasant stay, lots of fun, relaxation and recreation. If you have any questions, please do not hesitate to contact us.

Your hosts Michael Hoßfeld & Jenny Filter